If you noticed this issue because you are exceptional and your Historical Reports makes wild unsubstantiated claims that no data exists, just check out the solution under No Data Available in the Historical Reports in this link because there are a few more hoops to jump through:. Did I mention read the docs? First order of business, simplify. X, so you might have some pre-upgrade UCS work to be done before the real party gets started. Yes, I know the trepidation of deleting anything from a voice server — especially involving licensing, but it is strongly recommended to do so. In this case, our sample server meets the hard drive specs GB drives , but is going to need an extra two gig of RAM to make the leap into hyperspace. In our sample case we are looking to go from 7.
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Historical reports gives an error message that no data exists for valid date ranges. The subscriber might be dropped Please check SQL server log for more details. Yes, I know the trepidation of deleting anything from a voice server — especially involving licensing, but it is strongly recommended to do so.
Then you go ahead and reset the new phone a couple of times just for good measure. X show network eth0 — confirm the changes -Add the instance back to the license server and synchronize. Switch versions on the primary.
Category: UCCX
You can confirm this in one of several ways: CUCM could not find a potential match for the destination directory number in any partition in the CSS of the translation pattern.
Error occurred while performing the operation. Switch versions on the secondary, repeat the process above, pour another glass of whatever is left. I copied the contents of the license files to my desktop and took a screenshot of the current license configuration page.
Worked like a charm. The above list is strictly an overview, but gives you a reasonable idea of what to expect during the upgrade. The docs say this could take up to 30 minutes. I decided it was time to talk to my excellent friends over at TAC. The fun just keeps on coming! This typically resolves the issue, much in the way that applying a hammer to make a very ,icense adjustment often does.
The cluster information and subscriber configuration does not match. If you look at the sub notations on this already freaking fabulous chart note sarcasm fontyou will see indicators that while this server is supported, there are certain memory and hard drive upgrade considerations.
This post focuses on something that went right when making voice changes — shocking, I know! Just another day at locense office…. Or shutdown because you need to make licejse to the OVA. Install upgrade file to secondary, switch to vodka. If you live in the CUCM 8. The effect of a profile. X set network dns secondary X. Definitely looking like UCCX weirdness then…. Always read the release notes and upgrade guides in their entirety, skipping pages earns you nothing but more pain and suffering.
Cisco UCCX + CUCM Integration | GeekStuff
First order of business, simplify. Now in sys admin world, this is hardly a big thing, but in voice world, no change is so small and insignificant that cannot be made intricately cumbersome to complete.
Changing any of the components that went into generating the precious license mac for the server invalidates all the pretty, pretty licenses you spent hours likely even days of your life trying to get in the first place. This is probably because I started out in voice completely unfamiliar with the product- and also because the application developers may or may not have been smoking crack.
Yes, because complexity always makes the network run better.
Note, however, that our example CUCM version is not explicitly listed in the chart- only 7. Just copy the contents from the same named file located in the same named directory on ucx primary server into the now blank file on the secondary server.
Then check and see of your server makes the cut.
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